Fieldwork
Interviews with the people who execute and with those who coordinate. The real process is rarely the designed one.
Where to start
Most ERPs that go wrong were badly implemented, not badly chosen. The diagnostic captures the process as it actually happens, measures where time and money leak out, and returns the list of what to fix, in order, with estimated effort per item.
All servicesInterviews with the people who execute and with those who coordinate. The real process is rarely the designed one.
How many hours a month each bottleneck consumes, where rework starts, and which step blocks the next.
Each opportunity with its expected gain in process, management and time, plus the effort to execute.
What to do first, what depends on what, and what can wait at no cost.
Tell us what is holding the operation back today. You leave the first conversation with a direction, even if nothing is signed.